Terms of Service
These Terms of Service ("Terms") set forth the terms and conditions of your use of Weeloom Tales website and services at https://www.weeloomtales.com (“Weeloom Tales,” “we,” “us”). Use of “you” or “your” refers to the user accessing and/or using the Services.
They cover this website at https://www.weeloomtales.com (“Website” or “website”), our apps, and everything we offer through them (together, the "Services").
Part A applies to everyone who visits our website or uses our Services. Part B applies only if you begin to create a Book, create an account, or buy anything from us.
By accessing and/or using the Services, you agree to these Terms. If you don't agree with the Terms or the Privacy Policy, do not use or access the Services.
Please read Section 12 carefully. It requires some disputes to be resolved by individual arbitration and limits class actions and jury trials. You can opt out — see Section 12.5.
PART A — APPLIES TO EVERYONE
1. About These Terms
1.1. We may update these Terms. We reserve the right to make changes to the Terms at any time. If we make a material change, we'll give you at least 30 days' notice by email or through our website before it takes effect. Changes required by law or needed to address a security risk may take effect right away.
1.2 Continuing to use the Services after a change means you accept it. If you don't accept a change, stop using the Services and close your Service Account. Closing your account is handled in accordance with Section 18 below.
1.3 We may change or pause the Services. We can modify, suspend, or discontinue any part of the Services at any time. We may also limit access. We aren't liable if the Services are unavailable. If we discontinue the Services entirely, we’ll give you at least 30 calendar days’ notice so you can download any Book you’ve purchased.
2. Who May Use the Services
2.1 You must be at least 18 (or the age of majority where you live) and able to enter a binding contract to use the Services.
2.2 The Services are for adults. Children may not create accounts or purchase our Services.
2.3 Books are written for adults. If you share Weeloom Content with a minor, you're responsible for reviewing it first and deciding whether it's appropriate for that minor.
3. Acceptable Use
3.1 You agree not to:
(a) use the Service to submit or generate content that is unlawful, infringing, defamatory, obscene, sexually explicit, hateful, harassing, violent, or that sexualizes or endangers an individual;
(b) use the Service to generate content involving real identifiable individuals in a defamatory, harassing, humiliating or sexualized manner;
(c) submit anyone’s home address, phone number, government ID number, financial account details, or login credentials;
(d) submit any information or data you don't have the right to submit;
(e) impersonate anyone, or break any law or infringe any third party’s rights;
(f) upload malware, interfere with the Services, or try to gain unauthorized access to our systems or other users' accounts;
(g) try to manipulate, jailbreak, or circumvent the Service’s content controls or safety filters to produce content that breaks these rules or the law, including through prompt injection or jailbreaking;
(h) use bots, scrapers, or other automated means to access the Service;
(i) use the Services in any manner that violates the law; or
(j) create a Book about a real person to harass, intimidate, or pursue anyone, or in a way you know or should reasonably expect the person it’s about would find unwanted or threatening (for example, a Book about someone you aren’t actually in a relationship with).
3.2 We may review, filter, or remove content and suspend or terminate accounts that break these rules — without refund. We're not obligated to monitor, but we may.
4. Our Rights in Our Content
4.1 We own or have a right in and to the Services and everything we create or generate through it — stories generated through the Services, illustrations, characters, audio, video, digital books, software, our trademarks and logos, and the look and feel of the Services (together, "Weeloom Content"). This includes Books and other content generated in your account through the Services, but not Your Content that appears in them (see Section 4.3).
4.2 If you somehow acquire any rights in Weeloom Content (other than Your Content), you assign them to us and agree to sign anything reasonably needed to confirm that.
4.3 Weeloom Content does not include your own content (including your personal story). Section 15 covers that.
4.4 If you send us feedback, suggestions, ideas or recommendations (“Feedback”), you hereby grant us an unlimited, irrevocable, perpetual, transferable, non-exclusive, royalty-free, worldwide license to use and/or incorporate the Feedback into the Service, without paying you or crediting you.
4.5 All rights we don't expressly grant are reserved.
5. Privacy
Our Privacy Policy at https://www.weeloomtales.com/privacy explains what we collect and how we use it. It's part of these Terms. By using the Services, you agree to the Privacy Policy. If you do not agree with the Privacy Policy, do not use the Services.
6. Messaging
6.1 What this covers. In the future, we may decide to integrate the Service with third-party messaging platforms, such as WhatsApp, Telegram or other internet protocol messaging platforms (each, a "Messaging Service"). If we do, and you elect to use such a feature, this section applies to your use of that feature and the Messaging Service. If we ever add SMS text messaging, this section applies to that too.
6.2 It's optional. You never have to give us a phone number or messaging handle, and doing so is never a condition of buying anything from us or using the Service.
6.3 Your consent happens at the form, not here. When we ask for your number or messaging handle or username, we'll ask for your consent to message you at that moment, on the form where you enter it — and we'll tell you which Messaging Service we'll use. This section describes how our messaging works. It is not itself your consent to receive messages.
6.4 Two kinds of messages. We may send:(a) Service messages — about your account, billing, security, or Service-related activities; and (b) Marketing messages — promotions, new features, and offers.
We ask for these separately. Agreeing to service messages does not sign you up for marketing messages.
6.5 You need an account with the Messaging Service. To receive our messages through the Messaging Service, you need your own account with the Message Service. That service is a separate company with its own terms and privacy policy, which apply to you directly. We don't control it and aren't responsible for it, for its handling of your information, or for its availability.
6.6 Frequency and cost. Message frequency varies. Messages use your internet data, and your data charges may apply. If we send SMS, standard message and data rates may apply. Any charges are between you and your carrier or provider.
6.7 Stopping messages. Reply STOP to any message to opt out, or HELP for help. You can also block us in the Messaging Service, email support@weeloomtales.com, or change your account settings. We'll honor an opt-out made by any reasonable method, and we'll stop within a reasonable time. Opting out of marketing messages doesn't stop service messages about your account, and vice versa — tell us which you want to stop.
6.8 Delivery isn't guaranteed. Messaging Services and carriers aren't liable for delayed or undelivered messages, and neither are we.
6.9 Tell us if your number or handle changes. You agree to notify us promptly at support@weeloomtales.com if you give up, change, or deactivate a phone number or messaging account you gave us. You're responsible for messages we send to a number or handle you gave us before you told us it changed.
6.10 Disputes about messages. Any dispute relating to messages we send is covered by Section 12 (arbitration and class action waiver).
7. Your Promises to Us
Each time you use the Services, you represent and warrant that:
7.1 You're at least 18 and can enter into this agreement.
7.2 The information you give us is accurate and current.
7.3 You own or have all rights needed to submit the information, photos, and other content you submit to us (including any permission needed from the photographer of a photo), and the information you submit to us does not and will not infringe or violate any third party’s intellectual property, privacy, publicity, or other rights.
7.4 For each real person you name, describe, or show in a photo (including your partner), you have that person’s permission to use their name, likeness, and the information you share about them to create and share your Book. For anyone under 18, you are their parent or legal guardian or have their parent’s or guardian’s permission.
7.5 You have not provided or used the address, school, employer, contact details or other information of an individual, including a minor.
7.6 Any phone number or messaging account you give us is yours, you control it, and you're authorized to receive messages there.
7.7 Your use of the Services follows Section 3 and all applicable laws.
8. Indemnification
8.1 You will defend and indemnify us. You agree to defend, indemnify, and hold harmless Weeloom Tales, its affiliates, owners, members, managers, officers, directors, employees, agents, and service providers (the "Weeloom Parties") from any and all claims, losses, damages, fines, and costs (including reasonable attorneys' fees) arising from:
(a) a breach of any representation and warranty you made to us; (b) any information or data you submit to us; (c) your misuse of the Services or of any Weeloom Content, including sharing a Book in violation of these Terms; (d) your breach of these Terms or of any law; or (e) your violation or infringement of any third party’s intellectual property, privacy, publicity, or other rights.
8.2 We may take over the defense of any such claim at your expense. If we do, you'll cooperate with us. You can't settle any claim in a way that binds us without our written consent.
9. Disclaimers
9.1 THE SERVICES AND ALL WEELOOM CONTENT ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," WITHOUT WARRANTY OF ANY KIND.
9.2 TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEELOOM PARTIES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY AS TO ANY MATTER, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, SUITABILITY, AND NON-INFRINGEMENT.
9.3 We don't promise that:
(a) the Services will be uninterrupted, secure, or error-free; (b) Weeloom Content will be accurate (including about you, your partner, or your relationship), original, unique, or appropriate for any particular individual; (c) Weeloom Content will qualify for copyright or any other legal protection; (d) Weeloom Content won't be similar to content generated for other users or to existing works; (e) content will be preserved or available, except as stated in Section 18; or (f) a Book will be ready or delivered in time for any particular date or occasion.
9.4 Our content is generated by automated systems. Stories, illustrations, audio and other media produced through the Service are generated by artificial intelligence (“AI”) based on the input you provide. Outputs, including Weeloom Content, are generated automatically and may be unexpected, inaccurate, or unsuitable for consumption, reading or review. AI may get names, dates, or other details about you, your partner, or your relationship wrong. You are responsible for reviewing Weeloom Content, including content generated by AI, before giving or sharing it with anyone, including your Book’s recipient. We recommend that you reach each Book in full before giving it to anyone. We do not guarantee that AI generated content will be appropriate for any particular individual, age, sensitivity, or circumstance.
9.5 The Services are for entertainment only. Generated content is not advice of any kind. It is not, and must not be relied upon as, educational, medical, psychological, relationship, educational, or therapeutic guidance.
9.6 Nothing we say — in the Services, in support, or in marketing — creates a warranty.
10. Limitation of Liability
10.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEELOOM PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, GOODWILL, DATA, OR CONTENT — WHETHER IN CONTRACT, TORT, OR ANY OTHER THEORY, AND EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE.
10.2 TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS COMBINED WILL NOT EXCEED ONE-HUNDRED U.S. DOLLARS (US $100.00).
10.3 These limits are a basic part of our agreement. We couldn't offer the Services at these prices without them. They apply even if a remedy fails its essential purpose.
11. Copyright Complaints
We respect copyright and will remove infringing material. We'll also terminate accounts of repeat infringers.
If you believe material on the Services infringes your copyright, send a DMCA notice to our designated agent at copyright@weeloomtales.com.
Our full notice-and-takedown process, including what your notice must contain and how to file a counter-notice, is at https://www.weeloomtales.com/copyright.
Knowingly filing a false infringement claim can make you liable for damages and attorneys' fees under 17 U.S.C. § 512(f).
Likeness and privacy complaints. If you believe a Book or other content on the Services uses your name, image, likeness, or personal information without your permission, email support@weeloomtales.com with enough detail for us to locate it. We’ll review the request and may remove, disable or delete the content.
12. Disputes, Arbitration, and Class Action Waiver
This section affects your legal rights. Please read it.
12.1 What it covers. This Section 12 applies to any dispute between you and Weeloom Tales relating to these Terms, the Services, messages we send, or your relationship with us — whatever the legal theory, and whether it arises before, during, or after your use of the Services (each a “Dispute”). Here’s how Disputes are handled:
(a) Every Dispute is subject to the informal resolution process in Section 12.2.
(b) A Privacy Claim is resolved by binding individual arbitration under Sections 12.3 through 12.7.
(c) Any other Dispute is resolved in court under Section 13.2, on an individual basis as described in Section 12.4.
A “Privacy Claim” is any Dispute about how we collect, use, share, or protect your personal information, a data breach, our Privacy Policy, or messages we send you (including claims under the Telephone Consumer Protection Act).
12.2 Talk to us first — this step is required**.** Before starting arbitration or any other proceeding, email us at support@weeloomtales.com with your name, your account email (if applicable), a description of the dispute, and your proposed resolution. We'll email you at your account address or the email you used to email us (as applicable).
We'll then have 90 days to try to resolve it in good faith. Either of us can ask for a phone or video settlement call, and both of us agree to join. Completing this step is a condition of starting arbitration. Time limits pause during these 90 days.
12.3 Arbitration. You and we agree that any Privacy Claim (as defined in this Section) arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration and not in court (the "Arbitration Agreement”). A “Privacy Claim” means any dispute arising out of or relating to (a) our collection, use, storage, analysis, or transfer of your Personal Information (as defined in the Privacy Policy); (b) an alleged breach of our Privacy Policy; (c) an alleged data breach or unauthorized disclosure of data or content; or (d) an allegation that we failed to comply with any privacy or data security right or obligation.
The American Arbitration Association will administer the arbitration under its Consumer Arbitration Rules. One arbitrator will decide. The Federal Arbitration Act governs this section.
The arbitration will take place by videoconference. The arbitrator will issue a written decision and may award only individual relief to you or us — not relief affecting anyone else. Each party shall be responsible for their own costs and expenses.
12.4 NO CLASS ACTIONS. NO JURY TRIALS. YOU AND WE MAY EACH BRING CLAIMS ONLY INDIVIDUALLY — NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT COMBINE MORE THAN ONE PERSON'S CLAIMS. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL.
If any part of this Section 12.4 is held unenforceable as to a particular Privacy Claim, that claim alone moves to the courts in Section 13.2 and everything else stays in arbitration. If Section 12.4 is held unenforceable entirely, then Section 12.3 is void.
12.5 How to opt out. You can opt out of Sections 12.3 and 12.4. Email hello@weeloomtales.com within 30 days of first accepting these Terms. Include your name, your account email (if applicable), and a statement that you're opting out. Opting out doesn't affect anything else in these Terms. If you opt out, Section 13.2 applies.
12.6 Exceptions. Either of us can bring an individual claim in small claims court if it qualifies. Either of us can also ask a court for an injunction to stop infringement of intellectual property or unauthorized access to the Services.
12.7 Many similar claims. If 25 or more similar disputes are filed by the same law firm or coordinated group within 90 days, they'll be handled in batches of up to 50, with one arbitrator and one set of fees per batch. Time limits pause for disputes waiting on a later batch.
12.8 This Section 12 survives termination.
13. General Terms
13.1 Assignment. You can't assign these Terms without our written consent. We can assign these Terms freely to any person or entity without your consent, including in the event of a merger or sale of our business.
13.2 Governing law and courts. The laws of the Commonwealth of Virginia govern these Terms, without regard to conflict-of-laws rules. The Federal Arbitration Act governs Section 12. Subject to Section 12, any court proceeding must be exclusively brought in the state or federal courts having jurisdiction in Fairfax County, Virginia, and you consent to their jurisdiction. You and we each waive any right to a jury trial.
13.3 Time limit on claims. Any claim must be brought within one year after it arises, or it's barred. This doesn't apply where the law prohibits shortening that period.
13.4 No waiver. If we don't enforce a provision, we haven't waived it. Waivers must be in writing and apply only once.
13.5 Severability. If a provision is unenforceable,it will be removed — and the rest of the provision and these Terms stay in effect. Section 12.4 has its own severability rule, which controls for that section.
13.6 Survival. Sections that should survive by their nature do — including 3, 4, 6, 7, 8, 9, 10, 11, 12, 13, 15, 16, 18 (termination and access to Books), and 19 (refunds).
13.7 Entire agreement. These Terms, the Privacy Policy, and the plan terms shown at checkout are the whole agreement between us. They replace anything said or written before. Except as described in Section 1.1, any deviations or customizations to these terms must be in writing and signed by the both of us.
13.8 No reliance. You haven't relied on any statement, promise, or marketing material other than what's written in these Terms.
13.9 No third-party beneficiaries. Only the Weeloom Parties (for Sections 8, 9, and 10) and the app store providers named in the Addendum (as applicable) can enforce these Terms. No one else.
13.10 Force majeure. We're not liable for delays or failures caused by things outside our reasonable control — natural disasters, war, labor disputes, government action, internet or power outages, cyberattacks, or third-party provider failures.
13.11 Notices. You agree to receive communications from us electronically, by email or in-app. These satisfy any legal requirement that a notice be in writing. Send notices to us at hello@weeloomtales.com.
13.12 Third-party links. We're not responsible for third-party sites or services we link to or integrate with. Your dealings with them are between you and them.
13.13 California notice. Under California Civil Code § 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.
13.14 Term. These Terms apply from the first time you access and/or use the Services and continue in effect for as long you access or use the Services or have a Service Account.
13.15 Termination. We may terminate your access and/or use of the Services at any time and/or for any reason. Section 18 explains what happens to Books you’ve purchased.
PART B — APPLIES TO ACCOUNT HOLDERS AND PURCHASERS
Part B applies once you begin to create a Book, create a Service Account, or buy anything from us. Everything in Part A still applies.
14. Your Account
14.1 You need an account (a "Service Account") to purchase products and services we offer through the Services. Give us accurate information and keep it current.
14.2 You agree to keep your Service Account credentials secure. You understand and agree that you’re responsible for everything that happens in your Service Account. You also agree to not share your password with, or provide account access to, any person under the age of 18. Your account contains billing information, purchase history, personal contact details, and your Books and the answers and photos you submitted. Permitting a child to access your account directly is a breach of these Terms, and you accept the risks and consequences of doing so. You agree to promptly notify us at support@weeloomtales.com if you become aware of any unauthorized access to or use of your account.
14.3 Your Service Account is personal to you. Don't share, sell, or transfer your account.
14.4 We may suspend or terminate your account at any time if you break these Terms, if your use creates risk or legal exposure for us or anyone else, or if the law requires it.
15. Your Content
15.1 "Your Content" means everything you submit, upload or make available to your Service Account, including the names, traits, photos, answers to questions, memories and stories about your relationship, preferences, prompts, and anything else you provide through your Service Account.
15.2 You own Your Content. Nothing here transfers ownership of Your Content to us.
15.3 The license you give us. You grant us a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to perform all such acts with respect to Your Content (including by sharing it with our service providers, such as AI providers that help generate your Book) in order to (a) provide you the Services you have purchased; (b) provide customer support; (c) review content for safety, quality, and compliance with these Terms; and (d) diagnose problems and improve how the Services work.
15.4 Marketing. We won’t use Your Content or your Book, or any person’s name, image, or likeness from them, in advertising or promotion unless you (and anyone depicted) give us separate, express permission. You can withdraw that permission at any time for future uses. We may use aggregated statistics (for example, our most popular occasions) that can’t reasonably identify someone.
15.5 When you request to have Your Content or Service Account deleted:(a) we delete Your Content from our active systems; and (b) we may keep copies of some of Your Content in routine backups for a limited time or as permitted or required by law.
16. Your Book and What You Can Do With It
16.1 What you can do. Each personalized book we generate for you, including its text and illustrations, is a “Book.” Once you’ve paid for a Book, and subject to these Terms, we grant you a worldwide, revocable, non-exclusive, royalty-free license to access, download, view, print for personal use, give and share your Book and other Weeloom Content generated in your Service Account (including with your Book’s recipient) for your personal, non-commercial, household use.
16.2 What you can't do. You may not:(a) sell, license, rent, distribute, or use Weeloom Content commercially; (b) modify or create derivative works from it, except through features we provide; (c) use the Services or Weeloom Content to train or improve any AI model, or to build a competing product; (d) reverse engineer the Services, scrape them, use bots, remove our notices or watermarks, or get around our security or usage limits.
16.3 Gifting a Book. If you give a Book to someone (your “Recipient”), they may view, download and keep it for their personal, non-commercial use under Section 16.1. You are responsible for what goes into a Book you give and for reviewing it before you share it. A Recipient who only receives or views a Book isn’t a party to these Terms. A Recipient who creates a Service Account or otherwise uses the Services is independently a party to these Terms, as any other user of the Services. If we deliver a Book by link or email, anyone with the link or email may be able to view it, so share it carefully.
17. Payment
17.1 We offer paid products and services through the Services. Each Book is a one-time purchase for a single occasion. It isn’t a subscription, and we won’t charge you again unless you make another purchase. Prices, plan features (such as the number of chapters and photo uploads), and any delivery estimates are shown at checkout.
17.2 Payment authorization. You authorize us and our payment processors to charge your payment method in accordance with the price and terms set during checkout. You confirm you're allowed to use that payment method.
17.3 Taxes are added where required and are your responsibility.
17.4 Price changes. We reserve the right to increase or decrease prices. Price changes won’t affect a purchase you’ve already completed.
17.5 Failed payments and chargebacks. If a payment fails or is reversed, we may suspend or terminate all or part of your access to the Services. Before disputing a charge with your bank, contact us at support@weeloomtales.com and try to resolve it. You're responsible for our costs from an unwarranted chargeback.
17.6 App store purchases. If you buy through an app store, that store’s billing and refund rules also apply — and its refund rules control over Section 19.
17.7 Vouchers. If you buy a voucher so someone else can create a Book, the voucher’s terms, including any expiration date, will be shown at purchase. Vouchers can’t be redeemed for cash except where the law requires.
18. Termination and Access to Your Books
18.1 Ending the agreement. We can suspend or terminate your access to the Services at any time, with or without cause or notice. If we terminate your access without cause (that is, not because you breached these Terms or because the law requires it), we’ll refund any Book you’ve paid for but not yet received and give you a reasonable opportunity download Books you’ve already purchased.
18.2 You can close your Service Account or ask us to delete your data at any time, as described in the Privacy Policy. We may keep certain information that is permitted and/or required by law.
18.3 Keeping your book. Please download a copy as soon as your Book is ready. We may delete your Book from our systems at any time, but will provide you with at least 30 days advance notice.
18.4 You still owe any accrued and unpaid fees before termination.
19. Refunds
19.1 Fees are non-refundable, except as stated here or as the law requires.
19.2 Free preview. If we offer a free preview, cancel at any time during the free preview period and you won't be charged.
19.3 Packages including a printed copy. Due to the personalized nature of the Services we offer, ALL SALES ARE FINAL WITH NO REFUNDS ONCE A PRINT ORDER HAS BEEN SUBMITTED FOR PRINTING. This doesn’t affect our obligation to reprint or refund a printed copy that arrives damaged or with a printing defect, if you tell us within 30 calendar days of delivery.
19.4 Digital purchases. If your Book contains significant defects, such as distorted faces or individuals, incorrect characters, blank or missing illustrations, misspelled names, text that contradicts your answer that were not caused by you, or other material errors that were not caused by you, tell us within 30 calendar days after your Book is ready. We’ll first try to fix the defect, for example by regenerating the affected pages up to three times. If we can’t fix it, we’ll refund you the full purchase price.
19.5 Any refund beyond those described in this Section 19 is at our discretion and doesn't obligate us to give another.
20. Creating Your Book
20.1 How it works. You choose an occasion and chapters and answer questions about your relationship. We use your answers and, if your plan includes it, your photos to generate your Book. Your answers are creative direction: we may paraphrase, combine, shorten, or embellish them. A Book isn’t a factual record of anyone’s life.
20.2 Books are about real people. Your Book will be about you, your partner, and anyone else you mention. Only include people and details you’re comfortable having in the Book and in the hands of its Recipient, and follow Sections 3 and 7.4.
20.3 Our content standards. To keep every Book warm and suitable for sharing, our system applies content standards that you can’t override. Among other things, Books won’t include profanity, sexual content, graphic violence, political content, or hateful content, and real brand names or copyrighted characters may be replaced with original alternatives. Your Book may therefore leave out or change some details from your answers. That isn’t a defect under Section 19.4.
20.4 Photos. If your plan lets you upload photos, upload only photos you have the right to use (see Section 7.3) of people who’ve agreed (see Section 7.4). We use photos only to create your Book.
20.5 What not to submit. In addition to Section 3, don’t submit government ID numbers, financial account details, passwords, or anyone’s home address or contact details. Think carefully before including health information or other sensitive details, because anything you submit may appear in your Book.
20.6 We may filter, modify, or decline to process any submission that appears to violate this section, and may suspend or terminate accounts for repeated violations. We are under no obligation to monitor submissions, and our failure to act on any particular submission does not waive our rights.
Last update: October 1, 2026